About Education

We are pleased to inform you that Hermes Training & Research Center will organize training in Organizational Counseling. The education is conducted by Prof. Dr. Jelena Sladojević Matić and Prof. Dr. Jasna Milošević Đorđević with associates, experienced professionals in the field of human resources and organizational counseling. 

The education in organizational counseling is accredited by the Center for Applied Psychology and the Republican Institute for Social Protection (Department for Professional Training) and is the only education organized to provide participants with complex integrated knowledge and skills in the field of human resource management as well as in the field of organizational counseling with the main goal of creating and maintaining a functional and healthy work environment and continuous work on protecting and improving the mental health of employees.

About Organizational Counseling

Organizational counseling is a complex set of knowledge and skills through which HR managers diagnose the state of the work environment, define critical points, design measures to eliminate inconsistencies using special methodologies, improve the general climate in the company and contribute to business efficiency and create a healthy and functional work environment through the concept of mental health promotion.

Who is the program intended for?

The program is intended for professionals in the field of HR as well as colleagues who plan to develop a career in the field of human resources. The condition for education is completed four-year academic studies.

Competencies you acquire after completing the education:

After completing the education, you will be trained to perform the following activities and projects within the organization or as an external consultant:

• screening of the work environment and diagnostics of certain segments of work behavior
• conducting targeted research in the field of organizational counseling (conceptualization of research, conducting research; interpretation of obtained results)
• designing and implementing programs in the field of organizational counseling, based on research results as well as in accordance with the recognized needs of the organizations you work with
• recognizing dysfunctional patterns of organizational behavior and creating and implementing preventive programs in accordance with recognized problems
• evaluation of the effects of implemented programs and applied measures (through the application of qualitative and quantitative research; presentation of results and presentation of effects of implemented programs/measures)

 

How is the program implemented?

The program is implemented through theoretical and practical work in groups of up to 15 participants. In the introductory course, work is done on examples from the lecturers' practice and practical recommendations applicable to the participants' practice are given (analysis of examples from the participants' work experience). In the advanced course, part of the training is practical work on specific projects implemented by the participants, and part of the training is supervisory work in the field of research and diagnostics as well as in the field of application of certain methods of organizational counseling. The program is realized through 10 thematic units lasting 5 hours and is planned to be realized on Saturdays or weekdays in the afternoon. Meetings are organized in person, with the addition of digital gatherings (online) if necessary for the realization of discussion groups. The program includes independent work on tasks that are set during the training (approximately 2-4 hours of independent work between thematic units). Feedback is received on the tasks from the program authors and the group.

Education Program - Introductory Course

1.  The concept and importance of organizational counseling in the context of human resource management processes; history; concept, goals and possibilities
   
   
2. The concept of mental health in the context of a healthy work environment; prevention in the field of mental health - goals, tasks, possibility of application, setting and specifics of the work context
   
   
3. Diagnostics of the work environment, the importance of screening the work environment and observation of work behavior
   
   
4. Organizational culture; The professional role of the organizational counselor and basic ethical principles of working with employees and the organization
   
   
5. Research in the field of human resources; basics of research methodology and guidelines for the development of individual instruments for studying job satisfaction
   
   
6. Stress, burnout syndrome, risk factors and prevention possibilities; resilience, emotional intelligence, anxiety management; stress management skills
   
   
7. Different types of stigmatization in the work environment and coping strategies; education of the work environment in this area, legal regulations;
   
   
8. Conflicts at work, dysfunctional teams and the phenomenon of mobbing; recognition and coping strategies
   
   
9. Gender roles and the problem of discrimination - recognition and prevention
   
   
10. Balance of private and business life / balance of roles (parenthood and partner relationships in the context of professional role) - research, diagnostics, prevention

Education Program - Advanced Course

The advanced course is enrolled by candidates who have successfully completed the basic course in organizational counseling

1.  Basics of psychological counseling - application to the organizational context
   
   
2. Modalities of organizational counseling
   
   
3. Basics of coaching - application in the organizational context
   
   
4. Modalities of coaching approach in the organizational context
   
   
5. Leadership and organizational counseling - preparing leaders for a leadership role in the context of protecting and improving mental health and creating and maintaining a healthy work environment
   
   
6. Conflict management in a team/work group; elements of teamwork and group dynamics
   
   
7. Simulation of the process of implementing a specific organizational counseling program in a specific organization: work on project design - project planning
   
   
8. Project presentation; support in realization
   
   
9. Supervision in the project implementation process
   
   
10. Project evaluation
    

Successfully completed Education

Successfully completed one-year / two-year education for organizational counselors allows you to engage in the field of human resource management as well as in the field of organizational counseling, both in operational and managerial positions. For colleagues working in the field of social work or education, it enables the acquisition of points for renewing the acquisition/renewal of licenses given that the program is accredited in the competent institution.

The authors of the program

Prof. Dr. Jelena Sladojević Matić and Prof. Dr. Jasna Milošević Đorđević are professors at the Faculty of Media and Communications, Department of Psychology as well as at the MA-Human Resource Management and Applied Psychology. All lecturers have rich practical experience in the field of human resource management and organizational counseling.

1.Introduction

 1.1. HERMES Training & Research Center, which organizes and conducts education in Organizational Counseling, has adopted an Ethical Code (hereinafter: "Code") which defines ethical and moral values, principles and standards of professional behavior of trainees being educated for organizational counselors/organizational counselors in relation to clients (individuals and organizations, hereinafter - client), other trainees and the wider public.

1.2. All education participants are obliged to respect the principles stated here in their work and act conscientiously in accordance with them during the education and after completing the education in their professional work. 

1.3. When entering the education process, trainees will be familiarized with the principles of the Code, after which they are obliged to give written consent to accept the Education Code.

2.Principles of the Code for education in the field of organizational counseling

 2.1. All activities of trainees/organizational counselors related to the field of work of organizational counselors are based on confidentiality, objectivity, expertise and the principle of non-discrimination. 

2.2. Violation of the basic principles of the Code by trainees/organizational counselors may be grounds for exclusion from the education process.

3.Principle of non-discrimination

3.1 The principle of non-discrimination is defined by the Ethical Code and respect for it is of particular importance. 

3.2 The principle of non-discrimination implies that when taking any actions, equal treatment of everyone is taken into account, regardless of any of their personal characteristics, and especially that discrimination is not carried out on the basis of race, religious or political belief, ethnic origin, gender and/or sexual orientation. 

3.3. Education participants/organizational counselors are expected to follow the Principle of non-discrimination, respect it and act in accordance with it both in relation to clients and in relation to other education participants. 

3.4 Any deviation from the Principle of non-discrimination entails responsibility and action according to the rules defined by this Code.

4.Responsibility and professional competence of members

4.1. The application of ethical principles is fundamentally related to protecting the well-being of the client. Responsibility requires all members to use their professional knowledge and practical skills acquired during education for organizational counselors in their work in accordance with the best interest of the client/organization that engages them as well as in accordance with the rules and principles of the profession. 

4.2. Each trainee is obliged to respect the personal integrity of colleagues - other education participants as well as lecturers, to adhere to keeping professional secrets and rules of data privacy, and not to abuse the trust that arose from the professional relationship during the education process. 

4.3. Each trainee is obliged to present themselves in accordance with their professional status during the education process (trainee; trainee under supervision), until obtaining the qualification of organizational counselor. 

4.4. Each education participant is obliged not to damage the reputation of the education organizer or the profession by their behavior and statements in public / social networks or in any other way. 

4.5. Work with clients must not be carried out when the organizational counselor is under the influence of alcohol or psychoactive substances, when his/her condition is temporarily or permanently impaired by psychiatric symptoms that require treatment or physical symptoms that reduce his/her ability to reason and adequately apply professional knowledge and skills. 

4.6. The education participant is obliged to inform the education organizer if any previous and main criminal proceedings are being conducted against them before the competent authorities, or if they have been convicted of any criminal offense, and to present to the organizer all relevant facts about the subject proceedings and final judgment.

5.Confidentiality

5.1. All materials and examples presented during the education by educators/education participants are in function of learning and professional development of education participants and must not be misused and disclosed outside the educational process in a way that violates the privacy of any of the education participants/clients whose examples are used during the education process. 

5.2. When presenting practical material, as well as in other forms of professional consultations, special care must be taken of the principle of confidentiality, i.e. protection of privacy and anonymity of the client.

6.Relations with colleagues

6.1. The education participant/organizational counselor is not allowed to insult, belittle or in the presence of a client (as well as other individuals, in public) express negative assessments/opinions about the professional qualities of their colleagues as well as other education participants, as well as in the broader framework of colleagues from related professions.

7.Actions after violation of the Code of the education organizer

7.1. Any violation of the basic principles of the Code will be considered by the education organizer. 

7.2. According to the principle of good practice, the education organizer may choose to first warn the colleague and clarify what elements of unethical behavior have been noticed and what the expected behavior is. If the unethical act/action/behavior continues even after this intervention, and certainly no later than 30 days from when the education organizer was informed about the subject unethical behavior, i.e. action that is contrary to the obligations established by the Code, the education organizer has the right to exclude from the education process the participant who continues to violate the provisions of the Code. 

7.3. Unprofessional or unethical conduct of the education participant/organizational counselor in public (in public appearances, on social networks, etc.) is considered public information and may be a reason for initiating proceedings for violation of the Code even without an oral or written ethical complaint against the member.